Legal
Right of Withdrawal
Consumer Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
Withdrawal Instructions
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not required. To meet the withdrawal deadline, it is sufficient that you send your notice of withdrawal before the withdrawal period expires.
Contact Address for Withdrawal
Orchester der Kulturen gGmbH Kleinstraße 10 70191 Stuttgart Germany Email: info@orchesterderkulturen.de
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the standard, most economical delivery offered by us), without undue delay and in any case not later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment for this reimbursement as you used for the original transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of this reimbursement.
Return of Goods
You must return the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminishment is due to handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion of Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not pre-manufactured and for whose manufacture the consumer's individual choice or specification is decisive, or which are clearly tailored to the consumer's personal needs. The right of withdrawal expires prematurely in contracts for the supply of goods if these goods have become inseparably mixed with other goods after delivery due to their nature.
Model Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it: --- To: Orchester der Kulturen gGmbH, Kleinstraße 10, 70191 Stuttgart, Email: info@orchesterderkulturen.de I/We hereby withdraw from the contract I/we concluded for the purchase of the following goods / the provision of the following service: [Name of the goods, order number if applicable, and price] Order date: [Date] Date received: [Date] Name and address of the consumer: [Name] [Address] [City] Date: [Date] Signature: [Signature] (only required for withdrawal on paper)